Home Tech OnePlus Nord 2 5G Charger Allegedly Explodes, Company Blames External Factors

OnePlus Nord 2 5G Charger Allegedly Explodes, Company Blames External Factors


OnePlus Nord 2 5G charger allegedly exploded when it was connected to a socket for charging the phone. The incident is said to have taken place in Kerala on Sunday and was brought to public notice through a Twitter thread posted by the affected user. OnePlus acknowledged the explosion but said that the blast had been caused due to external factors including voltage fluctuations. The company also offered a replacement charger shortly after Gadgets 360 reached out for a comment on the matter on Tuesday.

Jimmy Jose, a software engineer based in Kerala, reported on Twitter that the bundled charger of his OnePlus Nord 2 5G exploded all of a sudden. The explosion allegedly resulted in a “huge sound” and “blew up” the socket to which it was connected. The OnePlus Nord 2 5G phone was still working, according to the user.

The affected user tagged the OnePlus Support team that asked him to visit a customer care centre. One of the executives at the centre told the user that the incident happened due to voltage fluctuation, the user said.

After examining the charger, the service centre also promised to provide its replacement, though Jose tweeted on Tuesday to suggest that he didn’t receive that. OnePlus, however, reached out to the user hours later.

 

“We take any claim like this very seriously. The user has handed over the damaged OnePlus Charger to our service centre and has been offered a replacement,” the company said in a prepared statement emailed to Gadgets 360. “OnePlus chargers contain built-in capacitors which control and store energy. In this case, after a thorough analysis, the capacitors have remained intact concluding that the blast has been caused by external factors such as voltage fluctuations.”

The statement added that OnePlus strongly urges users to follow safety precautions and warnings specified in its user manual.

Earlier this month, a Delhi-based advocate had alleged that a OnePlus Nord 2 5G exploded in his gown. OnePlus said that it wasn’t able to perform a “proper diagnosis” as the user refused to give them the device. The company later sent a legal notice to the user for giving “self-contradictory and false statements” with a “malicious and mala fide intent” to harm its reputation.

Another OnePlus Nord 2 5G had allegedly exploded last month — just days after it was purchased. The company in that particular case said that the damage to the device appeared to be “caused by an isolated incident involving external factors and not due to any manufacturing or product issue” after initiating a thorough internal investigation.

The OnePlus Nord 2 5G was launched in July as the successor to last year’s OnePlus Nord. The phone comes with a MediaTek Dimensity 1200-AI SoC and packs a 4,500mAh battery that supports fast charging through the bundled Warp Charge 65 charger.

OnePlus Nord 2 5G price in India starts at Rs. 27,999 for the base 6GB RAM + 128GB storage variant. The phone also has 8GB + 128GB and 12GB RAM + 256GB options that are priced at Rs. 29,999 and Rs. 34,999, respectively.






Source link

RELATED ARTICLES

macOS Monterey Rolling Out Now as a Free Upgrade: What’s New, How to Download

macOS Monterey, the latest operating system from Apple, has started rolling out to all Mac machines on Monday. Introduced in June at the...

Samsung 32-inch Ultra-HD Smart Monitor M7 (LS32AM700UW) Review: Productivity and Entertainment Combined

Televisions and monitors are often used interchangeably because of their similar hardware, but it isn't often that you come across a product that...

Billionaire Investor Paul Tudor Jones Says Bitcoin Is a Better Hedge Against Inflation Than Gold

Billionaire investor and philanthropist Paul Tudor Jones, who's been a vocal Bitcoin backer in the past has stated that the popular crypto-asset...

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Most Popular

Prime Minister Narendra Modi To Attend Virtual ASEAN-India Summit On October 28

<!-- -->Prime Minister Modi will attend the 16th East Asia Summit to be held on October 27 virtually. (File)New Delhi: Prime Minister Narendra...

Saudi Arabia Pledges More Than $1 Billion In New Climate Initiatives

<!-- -->Saudi Arabia aims to reach "net zero" emissions of greenhouse gases by 2060 (File)Riyadh: Saudi Arabia's de facto ruler pledged more than...

High Court Raps Delhi On City Planning

<!-- -->In Nehru Place, people can't walk with street vendors everywhere, Delhi High Court said (File)New Delhi: How can we talk of developing...

Tesla Briefly Hits $1 Trillion In Market Value On Wall Street

<!-- -->The landmark came after Hertz announced a deal to purchase Tesla cars (File)New York: Tesla shares surged Monday, briefly lifting the electric...

Recent Comments